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Sample surveys
A number of libraries have made available questionnaires they have used to measure
user satisfaction with library's service levels and performance.
The questionnaires have been edited so that the contributing library is not identifiable.
The links listed below are to the various questionnaires in both RTF and PDF formats.
RTF Files
PDF Files
Serials 1
Serials 1
Staff survey 1
Staff survey 1
Staff survey 2
Staff survey 2
Students survey 1
Students survey 1
Students survey 2
Students survey 2
Students survey 3
Students survey 3
Students survey 4
Students survey 4
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